This Privacy Policy explains how Hi Play Game (“we”, “us”) handles information when you use the ReelDot mobile application (the “App”). It should be read with our User Agreement.
1. Information you provide
If you send feedback, you choose a category and write a description. The App opens your mail app and addresses the message to us. The message includes what you wrote, plus the App version, device model, and iOS version, so we can investigate the issue. Your email address is the address your mail app uses to send the message. We use that message only to respond to and improve the issue you reported.
2. Information stored on your device
The App keeps the following on your device:
- A randomly generated guest identifier and a local guest profile. This identifier stays on the device.
- Watch progress, favorites, and episode unlock progress.
- Episodes you download for offline viewing, until you delete them in the App or delete the App.
You can delete downloads, history, and favorites in the App. Deleting the App removes the local data stored by the App.
3. Information processed to deliver content
To show dramas, the App downloads configuration, a content catalog, cover images, and videos from our content services and content delivery networks. Those services may record ordinary connection data needed to deliver and protect the service, such as IP address, date and time, the requested address, and basic device or browser information sent with the request.
We do not add a separate analytics or behavior-reporting SDK, and the App does not upload your watch history, favorites, downloads, or guest identifier.
4. Features this version does not include
This version of ReelDot does not include third-party advertising, behavior or analytics reporting, or in-app purchases. We do not collect an advertising identifier, and we do not process payment-card or purchase data. If we add any of these features, we will update this Policy and its effective date before that version is released.
5. How we use information
We use the information above to:
- Provide playback, search, recommendations shown in the App, downloads, and continue-watching.
- Deliver content and keep the service available and secure.
- Read and respond to feedback you send us.
- Comply with law and protect our rights.
6. Sharing
We share information only in these cases:
- With infrastructure providers that host configuration, catalogs, images, and video, solely to deliver the App.
- With your email provider, when you choose to send feedback.
- With Apple, as the platform that distributes the App.
- If required by law, legal process, or to protect the rights, safety, and security of users and the service.
- In connection with a merger, acquisition, or asset transfer, in which case this Policy still describes how information is handled unless we notify you of a change.
We do not sell personal information, and we do not share it for cross-context behavioral advertising.
7. Retention
Local watch data, favorites, and downloads remain on your device until you delete them or delete the App. We keep feedback emails for as long as needed to handle your request and maintain a record of support. Server connection logs are kept for a limited period required to operate and secure content delivery.
8. Your choices
You may stop using the App, delete downloads and local records, or delete the App. You may email us to ask about feedback messages you sent. Because this version does not use advertising or analytics SDKs, there is no in-app advertising or analytics opt-out.
9. Children
ReelDot is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.
10. Security
We use reasonable measures to protect information we receive. No method of transmission or storage is completely secure.
11. International users
Content may be delivered from servers outside your country, including the United States. If you use the App, your connection data may be processed in those locations.
12. Changes
We will post updates on this page and change the “Last updated” date. If a change materially expands what we collect or how we use it, we will provide notice in the App or by other appropriate means before the change takes effect.
13. Contact
Hi Play Game